Odd issues with customer integrating with Creatio regarding Creatio Connect Creation connector randomly timing out on certain days

Odd issues with customer integrating with Creatio regarding Creatio Connect Creation connector randomly timing out on certain days

Creatio R&D got involved and found it had to do with the cloud instance going into sleep mode when not used for some time. They have a system that can ping instances to keep them awake, and this has been put in place. Note that you have to request for it. Just sharing this in case you see this behavior elsewhere.
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